LINC App Support
Need Help? We're Here for You!
If you're experiencing issues or have questions about the LINC App, please don't hesitate to contact us. We’re committed to providing you with the best experience and resolving any concerns as quickly as possible.
Contact Information
For all support inquiries, please email:
Support Email: caregiverportalhelp@lincnyc.org
Our team will get back to you within 24-48 hours.
Frequently Asked Questions
1. How do I register for events on the LINC App?
To register for events, simply create a profile, navigate to the "Events" section, and select an event. Click "Register," and you're all set!
2. What is the LINC Parent Journey?
The LINC Parent Journey is a personalized roadmap for your child's literacy development. As you progress through the stages (Explorer, Learner, Leader, Champion), you'll earn digital badges and rewards.
3. What do I do if I encounter technical issues?
If you're experiencing technical issues with the app, try restarting the app or your device. If the problem persists, contact us at caregiverportalhelp@lincnyc.org with a detailed description of the issue.
4. Do I need an active email to use the LINC App?
Yes.
App Updates
Stay up to date with the latest version of the LINC App. We recommend enabling automatic updates to receive new features and bug fixes as soon as they become available.
Privacy Policy
You can review our Privacy Policy here.